Symptoms:

  • vROPS login page is not loading – blank page
  • after use command: service vmware-vcops status during generate results command is hanging
  • after use command vmware-vcops restart process is hanging
  • No activity on Network performance chart and small activity on CPU chart
Blank Page

Blank Page

Screenshot_6

Screenshot_5 Screenshot_4

 

Resolution:

Restart vROPS Appliance:

 

During restart appliance some services can start with some delay...

During restart appliance some services can start with some delay…

After login by SSH service status command is working fine

Login window has been loaded succesfull

 

For your information. Service restart process should looks how bellow  and dont take longer than 2 minutes:

Screenshot_11

If you have some other suggestion to resolve above issue please comment.

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